Shangri-La Hotel Suzhou

Shangri-La Hotel Suzhou

Shangri-La Hotel Suzhou (苏州香格里拉大酒店) is a luxury hotel centrally located in the Suzhou New District near corporate offices of multinational companies and shopping malls. It is also conveniently located near the famous tourists attractions in Suzhou, making it a popular choice among business and leisure travelers.

Shangri-La Hotel Suzhou
Front Desk | Shangri-La Hotel Suzhou

It was already 2:00pm when I arrived at the hotel. As soon as I step into the hotel, the concierge immediately offered help to carry my luggage and lead me to the front desk for check-in. It did not take long for them to locate my reservation. After signing my pre-filled registration form and making the necessary security deposit, my room's electronic key card were handed to me, and the concierge assisted me to my room.


Floor Facilities
1 Lobby ● Front Desk ● Café Soo ● Deli Soo ● Lobby Lounge ● Nishimura ● Function Rooms ● Auditorium ● Business Center
2 Shang Palace ● VIP Lounge ● Grand Ballroom ● Metro Ballroom
5 Fitness Center ● Spa ● Swimming Pool ● Tennis Courts
28-47* Guestrooms & Suites
48* Horizon Club Lounge ● Guest Rooms & Suites
49-51* Guestrooms & Suites
*Access to these floors are limited to checked-in guests only. An electronic key card is required.

I visited Shangri-La Hotel Suzhou last December 2018 during my two-weeks Winter in China trip, which covered six cities in eastern and central China. My stay at Shangri-La Hotel Suzhou is also part of my goal to achieve Golden Circle Jade membership before the year ended. I booked my room during Shangri-La's You Deserve-promotion which also entitled my stay to earn double Golden Circle points.

Shangri-La Hotel Suzhou
Elevator Lobby | Shangri-La Hotel Suzhou

Shangri-La Hotel Suzhou has a total of 390 guestrooms and suites designed in the classic Shangri-La elegance that is warm and homey. All rooms are located on the higher floors of the building, offering guests with sweeping views of the city. All guests also enjoy luxurious furnishings and amenities including a bathtub in all of its guestrooms and suites.

Room Category Room Size
Horizon Club
Lounge Access
Deluxe Room ► 42 King or Twin No
Premier Room 62 King or Twin No
Horizon Club Deluxe Room 42 King or Twin Yes
Horizon Club Premier Room 65 King or Twin Yes
Executive Suite 82 King Yes
Specialty Suite 144 King Yes
Presidential Suite 228 King Yes


hotel room at Shangri-La Hotel Suzhou

The Deluxe Room is the lead-in guestroom category of Shangri-La Hotel Suzhou. There are actually two types of Deluxe Rooms here at Shangri-La Hotel Suzhou. I stayed in room 4405 which is a corner room version of the Deluxe Room. I prefer this one because it feels more spacious and it has wider windows too, making the interior look brighter and more airy.

Here are the key features of the Deluxe Room:
  • 42 square meters of luxury
  • panoramic view of the city
  • 40-inch LED television with local and international cable channels
  • high-speed Wifi connection
  • coffee and tea making facility
  • marble bathroom with separate bathtub and shower
  • read more ►


horizon club lounge at Shangri-La Hotel Suzhou

Shangri-La Hotel Suzhou guests staying in Club Rooms or Suites enjoy a host of personalized services at the exclusive Horizon Club Lounge. Golden Circle Diamond members also enjoy complimentary access to the Horizon Club Lounge as part of their member status benefits.

The Horizon Club Lounge has plenty of sitting areas, including plush sofas as well as spacious tables with comfortable chairs. Located on the 48th floor of the hotel, seats next to the glass windows are the best spots to enjoy the panoramic views of the city. Horizon Club guests can enjoy the following benefits anytime between 6:30am to 11:00pm:

  • Private check-in and check-out
  • Coffee, tea and soft drinks available throughout the day
  • Wake-up call with a choice of coffee or tea to be delivered to your room
  • Buffet breakfast at Café Soo or Semi-buffet breakfast at the Horizon Club Lounge from 6:30am to 10:00am, until 10:30 am on weekends and public holidays
  • Coffee, tea and soft drinks available throughout the day
  • Evening cocktails and canapés from 5:30pm to 7:30pm
  • Pressing service for one set of suit/dress during stay
  • Use of meeting room for up to two hours per day
  • Use of computer work-station at the Horizon Club Lounge
  • Wireless internet throughout the Horizon Club Lounge
  • read more ►


Nishimura | Shangri-La Hotel Suzhou

Shangri-La Hotel Suzhou has a total of five dining outlets specializing in a variety of cuisines. An integral part of my Shangri-La stays are the local cuisine offered by its restaurants. Whenever I stay in a Shangri-La in China, I always make sure that I try the specialty Chinese restaurant while for breakfast, the all-day dining restaurant is my primary choice.

Restaurant Dining Experience
Lobby Lounge offers coffee, tea and chilled juices paired light snacks, guests can also enjoy cocktails while listening to live band performances
Cafe Soo ► the all-day dining restaurant serving local and international cuisines for buffet or a la carte, open daily for breakfast, lunch and dinner
Deli Soo a grab-and-go place serving pastries, sandwiches and light snacks, as well as coffee, tea and chilled juices 
Nishimura specialty Japanese restaurant featuring a sushi bar and a  teppanyaki theater kitchen
Shang Palace ► premier Chinese restaurant specializing in Huaiyang and Cantonese cuisine, highlighting the local specialties of Suzhou and Shanghai


Shang Palace at Shangri-La Hotel Suzhou

Shang Palace is the premier Chinese restaurant of Shangri-La Hotel Suzhou which specializes in traditional Huaiyang and Cantonese cuisines. Shang Palace is also a popular dining destination for classic Suzhounese and Shanghainese dishes.  Read more ►


all day dining restaurant at Shangri-La Hotel Suzhou

Café Soo is the all-day dining restaurant of Shangri-La Hotel Suzhou offering both buffet and a la carte dining. The restaurant is located on the ground floor of the hotel and welcomes both checked-in and walk-in guests.  Read more ►


When I travel for leisure, I make sure that I set aside time in the morning to enjoy the buffet breakfast. This is also an opportunity for me to sample the local breakfast specialties of the city. Wile on a business trip, I only have limited time in the morning and would normally dine for a few minutes only and get what is readily available from the buffet spread.

  • Buffet Breakfast at Cafe Soo - Guests who booked the Bed and Breakfast room package enjoy buffet breakfast for two persons at Cafe Soo. Golden Circle Jade and Diamond members staying at the hotel also enjoy complimentary buffet breakfast for two person at Cafe Soo as part of their member status benefits. Choices include local Chinese, Japanese, South East Asian, Japanese and Western dishes. There are also live cooking stations serving egg dishes and noodle soup dishes. Walk-in guests are also welcome to dine.  Read more ► 

  • Semi-Buffet Breakfast at the Horizon Club Lounge - Guests staying in Horizon Club rooms and suites, as well as Golden Circle Diamond members, have the option to dine for breakfast at Cafe Soo or at the Horizon Club Lounge. Most business travelers choose the Horizon Club Lounge as their breakfast venue because it is not as busy as Cafe Soo. This allows them to have morning meetings over breakfast. Food choices include premium items, including Chinese and Western dishes as well as egg and noodle dishes cooked a la minute.  Read more ►
  • In-Room Breakfast - Guests who do not have breakfast included in their room package may opt to order in-room breakfast. This is ideal for guests who would be working in their room or for guests who prefer dining in the privacy of their rooms. Choices include Continental, Western or Chinese set breakfast meals which includes coffee, tea and fruit juice.


swimming pool at Shangri-La Hotel Suzhou

Keeping fit while on a business trip or burning all those extra calories from all the noodles and dumplings you ate, the Fitness Center at Shangri-La Hotel Suzhou has got your work-out requirements covered. As a guest staying at the hotel, you have complimentary access to the following facilities:
  • Gym - fully-equipped with the latest cardio vascular machines and free weights, a gym instructor is on duty daily to help you with your work-out. The gym is open 24 hours so you can schedule your work-out at your most convenient time
  • Indoor Swimming Pool - perfect for morning or afternoon laps, the water temperature is regulated so that you can enjoy the pool whether it's summer or winter. Open daily from 6:00am to 11:00pm
  • Sauna, Jacuzzi, Steam Room - hotel guests are also welcome to use these facilities located inside the locker rooms. Open daily from 6:00am to 11:00pm
  • Spa - relieve stress after long hours of work at the office or a whole day of exploring the attractions of Suzhou, choose from a wide selection of body and facial treatments as well as massage packages. Open daily from 10:00am to 11:00pm.


Shangri-La Hotel Suzhou is located in the Suzhou New District, around 40 kilometers from Sunan Shuofang International Airport, the main international gateway of Suzhou City. For guests arriving in Shanghai, the hotel is located some 167 kilometers from Shanghai Pudong International Airport or around 92 kilometers from Shanghai Hongqiao International Airport.

  • International Flights - there are a few airlines that serve direct international flights to Suzhou's Sunan Shuofang International Airport including flights coming from Singapore, Bangkok, Hong Kong, Macau and Taipei. Majority of international travelers arrive either at Shanghai Pudong International Airport or Shanghai Hongqiao International Airport.  
  • Domestic Flights - there are plenty of local airlines that serve daily flights to Suzhou coming from key cities around China including Beijing, Guangzhou, Shenzhen, Changsha, Chengdu, Chongqing, Xiamen and Xi'an, to name a few.
  • China High-Speed Train (CRH) - International guests arriving in Shanghai may take the High-Speed Train (CRH) from Shanghai Hongqiao Railway Station to Suzhou. Guests arriving at Shanghai Pudong airport will have to take the subway first to Shanghai Pudong airport and walk to the connecting Shanghai Hongqiao Railway Staion. There are four CRH railway stations in Suzhou: Suzhou Railway Station, Suzhou North Railway Station, Suzhou New Area Railway Station, and Suzhou Industrial Park Railway Station. I recommend taking the Suzhou Railway Station as your terminus station as this has more frequency of trips. CRH ticket fare from Shanghai Hongqiao Railway Station to Suzhou Railway Station ranges from CNY20.00 to CNY39.50 for a second class seat and the travel time ranges from 25 minutes to 49 minutes, depending on the route and number of stops. There are also CRH trains connecting other cities in China to Suzhou. 
  • App - I recommend using the app to purchase your CRH tickets in advance. It accepts credit cards and debit cards. Using the app, you can choose the CRH trip that best fits your schedule. Upon purchase, a confirmation code will be generated by the app and you will have to claim your physical ticket at the ticket office of your train station of origin. Your passport together with the confirmation code are required to claim your ticket. 
  • Long Distance Bus - International travelers arriving in Shanghai may also take the Long Distance Bus from the airport straight to Suzhou. Both Shanghai Pudong and Shanghai Hongqiao airports have a long distance bus terminal. Ticket from Shanghai Pudong Airport to Suzhou is at CNY84.00 and travel time takes about 3 hours. Compared to the CRH, the long distance bus is more expensive and travel time is longer, but I find it a more convenient option especially if you are coming from Shanghai Pudong airport. The Long Distance Bus will have have its last stop at the Suzhou Railway Station. From there, you can just take a taxi to the hotel. Taxi fare is around CNY60.00
  • Hotel Limousine Service - the most convenient way to get to the hotel from the airport is by booking the hotel's limousine service. Rates start at CNY 1,100.00 per way. Travel time is around 1.5 hours from Shanghai Hongqiao International Airport and 2.5 hours from Shanghai Pudong International Airport. Just email the hotel for a quotation.
  • Local Taxi - Taxi is also a convenient way to get to the hotel straight from the airport. Taxis are readily available at the arrival areas of the two airports in Shanghai. taxi fare from Shanghai Hongqiao International Airport is around CNY475.00 while taxi fare from Shanghai Pudong International Airport is around CNY600.00. Guests arriving at the Suzhou Railway Station via the CRH may also take a taxi at the designated taxi boarding platforms. Just follow the signage at the arrival area. Taxi fare is around CNY60.00. Guests arriving at Suzhou's Sunan Shuofang International Airport can also take a taxi from the arrival area. Just look for the designated taxi boarding area. Fare from Suzhou airport to the hotel is around CNY160.00.
  • Moving Around - the Suzhou Metro subway is an affordable and efficient way to move around the city, especially for solo travelers. There are currently three lines servicing the city. The nearest subway station to the hotel is the Tayuan Road Station which is around 15-20 minutes walk from the hotel. To save time, I personally recommend that you take the Local Taxi. You can ask the help of the hotel concierge to get a taxi for you. Make sure that you also bring a business card which will be very handy when taking a taxi back to the hotel.


中国江苏省苏州新区塔园路168号 邮政编码 215011


To get the best room rate, make sure you book your room via or via the Shangri-La Mobile App. If you are a Golden Circle (GC) Member, make sure you log-in to your account when booking your room in order to earn GC Award Points on your stay. You can then redeem these GC Award Points to pay, in full or in part, your future dining bills at any participating Shangri-La restaurants around the world. You can also convert your points to overnight stays.

Earn Points
Earn 1 GC Award Point for each USD 1 qualifying spend when dining at over 500 participating restaurants & bars worldwide. GC Award Points will be credited to your account one to two weeks after the date of transaction.

Earn 1 GC Award Point for each USD 1 qualifying spend when staying at Shangri-La, Kerry Hotel, Traders Hotel or Hotel Jen.

Earn 1 GC Award Point for each USD 1 qualifying spend at CHI, The Spa.
Redeem Points
Redeem your points instantly at any participating restaurants & bars with 10 GC Award Points covering every USD 1 of your dining bill. You may also choose to redeem your points for dining vouchers online. 

Redeem free room nights at any Shangri-La hotel, resort, Kerry hotel, Traders hotel or Hotel Jen worldwide. 

Redeem spa vouchers at CHI, The Spa, exquisite fine wines, and signature "Shangri-La" fragrance.

The more you stay at Shangri-La Hotels & Resorts, the more benefits you enjoy:

  • Gold Member Status (upon signing-up) - welcome amenities of fresh fruits upon arrival
  • Jade Member Status (awarded after 10 stays or 20 nights within a calendar year) - choice of three welcome amenities, early check-in at 11:00am and late check-out at 4:00pm (subject to availability), complimentary buffet breakfast for up to two persons, upgrade to the next room category if the booked room category is not available upon check-in, earn 25% bonus GC Award Points for each USD 1.00 qualifying spend
  • Diamond Member Status (awarded after 25 stays or 50 nights within a calendar year) - choice of three welcome amenities plus fresh fruits, early check-in at 8:00am and late check-out at 6:00pm (subject to availability), complimentary buffet breakfast for up two persons, complimentary access to the Horizon Club Lounge, upgrade to the next room category if the booked room category is not available upon check-in, earn 50% bonus GC Award Points for each USD 1.00 qualifying spend

If you're not yet a Golden Circle member, you can join here for free.

Shangri-La Hotel Suzhou
168 Ta Yuan Road, Suzhou New District, Jiangsu Province, China
Contact: +86 (0512) 6808-0168
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